During is lifetime, an order may have any number of different "statuses" to determine where it currently sits within the overall order lifecycle. Divendo therefore provides you with the ability to create any number of order statuses to fit your business requirements perfectly..
Reserved Order Statuses
Divendo will automatically create/use the following order statuses as part of the standard checkout flow.
| Status |
Description |
| Pending |
Assigned upon order creation, where payment is yet to be determined |
| New Order |
Assigned upon checkout completion, where payment has been successful |
| Failed |
Assigned upon checkout completion, where payment was not successful |
| Complete |
Assigned when an order has been fulfilled in its entirety |
Manage your Order statuses
- From your Divendo admin, select Sell.
- From the Manage store attributes menu, select Order statuses.
Create a Order status
- From the Order stasues toolbar, click Add New. You will be prompted with the Add order status dialog.
- Populate the dialog with your desired settings:
| Field |
Description |
| Name Required |
The Name of the order status |
- Click the Save button
Edit a Order status
- From the Order statuses grid, double click the item that you wish to edit. You will be prompted with the Edit order status dialog.
- Make any desired changes to the settings.
- Click the Save button
Deleting Order statuses
- Within the Order statuses grid, select the checkbox of each item that you wish to delete.
- From the Order statuses toolbar, click Delete.
- You will prompted to confirm that you wish to delete the selected records, click Proceed to complete the deletion process.
Note Should you choose to delete an Order status that is currently assigned to an order, the status of the order will remain unchanged.
Export your Order statuses
- From the Order stauses fields toolbar, click Export. You will be prompted with the Data export wizard.
- Select your preferred File format from the dropdown menu, before clicking Proceed to export your data.